Exchange Policy

Rachel Lynn x Corri Lynn Exchange Policy

We are not able to offer refunds at this time but do offer exchanges.  

Exchanges: 

You must fill out our exchange form and include a copy of the form included with your purchase within 7 days of receipt. Your order may be subject to a $10 restocking fee. All sale items are final sale and not eligible for exchange or store credit. 

To start an exchange you will need to complete our exchange form. If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted. All exchanges may be subject to a $10 restocking fee. 

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Exchanges will be granted for bracelet fit or items not as described. 

Damages and issues
Please inspect your order upon receipt and contact us immediately, If your order arrives incomplete, incorrect, damaged, or defective please email hello@rlbycl.com so we can get resolve the issue quickly for you. 

Unfortunately, we cannot accept exchanges on sale items or gift cards.

 

You can always contact us with any questions at hello@rlbycl.com.